By submitting this form, I acknowledge and understand the following:
- Sidekick Strolls are a guided training and support service, and not a standard dog walking service.
- Completion of this form is the first step in the process and does not guarantee a booking. All submissions will be reviewed to ensure suitability before a session is confirmed.
- Where appropriate, a carefully selected helper dog may be included to support training outcomes. This will only occur if deemed suitable and beneficial by A Bark Above.
- In some cases, based on the information provided or during the initial session, Sidekick Strolls may not be the most appropriate starting point. If this occurs, alternative recommendations such as private sessions may be suggested to ensure we are set up for the best success.
- The information I have provided is accurate and complete to the best of my knowledge.
Private Session Cancellation, Late Arrival & No-Show Policy
At A Bark Above Dog Training & Behaviour, your appointment time is reserved especially for you. Deposits or full payments are required to secure your session time and must be paid within 48 hours of confirmation message. Late cancellations, missed appointments, and late arrivals impact our ability to support other clients and maintain schedule flow.
To help keep our schedule fair and accessible, the following policy applies:
Cancellations & Rescheduling
- 48+ hours’ notice
No cancellation fee applies.
- 24–48 hours’ notice
A 50% session fee will be charged.
- Less than 24 hours’ notice or non-attendance (No-Show)
The full session fee will be charged.
Refunds are not generally provided. Any fees paid will be held as a credit and transferred to a future appointment where applicable, subject to the conditions below and only three times. Refunds may be considered only in exceptional circumstances, including serious family emergency, animal emergency, or death. All refund requests are assessed on a case by case basis and supporting evidence must be provided. Approval is at the discretion of A Bark Above Dog Training & Behaviour.