Please read and agree to the following Waiver and our Terms:
I / we confirm that my dog(s) is/are in good health, have not been sick with any communicable diseases or parasites in the last 30 days, and have not displayed aggressive or threatening behaviour towards any person or other dog(s). I have read, understood, and agree to the following terms:
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Inherent Risks of Play, Spa & Grooming
I acknowledge that Urban Canine Adventures Inc. in Vernon, BC operates in an open-play environment, which carries inherent risks, including:
a. Potential transmission of communicable parasites or illnesses, such as canine papilloma virus (“puppy warts”) or upper respiratory illnesses like Kennel Cough.
b. Minor injuries, such as broken nails, sore pads, puncture wounds, abrasions, and cuts, particularly in short-coated breeds.
c. Possible behavioral issues.
I also recognize that if my dog(s) receive spa or grooming services, they may be at risk for skin irritation, shampoo in their eyes, cuts, nicks, and other minor injuries.
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Pet Health Issues While at Urban Canine Adventures Inc.
I understand that if my dog(s) develop health or behavioral issues, the staff at Urban Canine Adventures Inc. will address them as they see fit, and I will assume full financial responsibility for any related expenses. If my dog(s) become ill or injured, or if veterinary care is necessary for any reason, I authorize Urban Canine Adventures Inc. to seek veterinary care from my designated veterinarian or a veterinarian of their choice. In case of an emergency, I understand that care will be sought from the nearest veterinary clinic. During my absence, Urban Canine Adventures Inc. will care for my dog(s). In an emergency, I authorize the release of all medical records related to my dog(s) to Urban Canine Adventures Inc., its affiliates, and subsidiaries, and I grant permission for representatives of Urban Canine Adventures Inc. to communicate with the veterinarian regarding my dog(s)’ diagnosis, prognosis, and treatment.
If my dog(s) passes away while in the care of Urban Canine Adventures Inc., they will be taken to my designated veterinarian for further instructions.
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Liability Release
I release Urban Canine Adventures Inc., its affiliates, subsidiaries, and staff from any liability for health or behavioral issues that may arise in my dog(s). I accept full responsibility for any harm caused by my dog(s) during their attendance at Urban Canine Adventures Inc., including harm to other dog(s)s, employees, or the facility itself.
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Preventative Maintenance Commitment
I commit to maintaining regular flea, tick, and heartworm prevention for my dog(s) if they are active participants at Urban Canine Adventures Inc. I understand that if my dog(s) is found to have fleas or ticks, that the dog(s) will be groomed for flea treatment at the cost of the Owner.
- Spay and Neuter
I understand that all male dog(s)s must be neutered by age of 1 year to continue to attend. Females must be spayed by the age of 1 year.
Vaccinations
I confirm that my dog(s) are up to date on vaccinations, DHPP and Bordatella, and I agree to provide proof of compliance at registration and annually as updated.
Cabins, Chalets and Lodges
I consent to my dog(s) being placed in a cabin, chalet or lodge accommodation during boarding and/or daycare as needed. They are provided a bed, blankets, water and a floor mat. I also consent to Kim Madsen taking my dog home with her at night if that has been pre-arranged with the client.
Photography and Video Release
I understand that Urban Canine Adventures Inc. may take photographs or recordings of my dog(s) for any purpose without compensation. I grant permission for Urban Canine Adventures Inc. and its affiliates to use such images, and I acknowledge that video surveillance will not be shared with customers.
Fees & Payments - Daycare
I understand that daycare payment is required upon service completion. Please understand our staff need downtime as well, so I acknowledge late fees will apply if the dog(s) is not picked up during designated pick up and drop off times. If the dog(s) is not picked up before we close at the end of the day, 7:00 pm, the dog(s) will be booked in for boarding at the Owner’s cost. Payment is due for all services provided when you pickup your dog(s).
Fees and Payments – Boarding
Charges start the first day the dog(s) is dropped off, just like a hotel visit. Payment is due for all services provided when you pickup your dog(s). If the dog is not picked up during the designated pickup hours on the day the dog is due for pickup, the dog will be booked into a full day of daycare at the Owner’s expense. Any special accommodation must be authorized in writing by Kimberley Madsen.
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Unauthorized Extended Stay
All extended stays past the expected pickup day, must be authorized by Kimberely Madsen in writing. If the dog(s) is not picked up within 5 dayswithout an authorized extension, they may be considered abandoned. In such cases, Urban Canine Adventures Inc. may relinquish my dog(s) to the appropriate animal authority. I acknowledge that if my dog(s) are abandoned, I will be responsible for all fees incurred and will have no recourse against Urban Canine Adventures Inc
- Authorized Pick Up
For everyone’s level of comfort and safety, and for liability reasons, we can only release your dog(s) to the people listed on your pickup list. Special arrangements for pickup can be made, in extenuating circumstances only, directly with Kim Madsen.
Hours of Operation & Late Pick-Up Fees
I acknowledge that it is my responsibility to check the operating hours of Urban Canine Adventures Inc. I understand that late pick-up fees may apply if my dog(s) are not picked up within 30 minutes after closing.
Our Reception Hours are as follows:
· Monday – Friday 7:00 am to 6:00 pm
Please Note: the front door is locked during the day and access is only by ringing the buzzer.
Daycare Drop Off & Pickup Times:
· Full Day Weekday Drop Off: Monday – Friday 7:00 am to 9:30 am
· Full Day Weekday Pick Up: Monday – Friday 3:30 pm to 6:00 pm
Boarding Check In and Check Out Times:
- Monday through Friday : 7:00 am to 9:30 am
3:30 pm to 6:00 pm
Please note that if the dog is not picked up within the designated times they will be checked in for a full day of daycare at the owner’s cost. Special arrangements for pickup can be made in extenuating circumstances only, directly with Kim Madsen
