Vaccination Policy

Please send an up to date Rabies vaccination record to info@wheresithappens.com or upload to your BusyPaws account prior to your consultation or session.


Equipment and Tool Policies

Required:
– A flat collar (properly fitted martingale is OK)
– 4-6 foot leash made (no retractable leashes, please)
– Treats your dog LOVES cut into small pieces (we have some for purchase if needed)

Recommended:
– ID Tag
– A harness if your dog tends to pull (ideally with two attachment points – front and back. We have these if you need help fitting!)
– A small mat, bed or blanket
– A water bowl

Prohibited Equipment:
– Prong collars
– Choke chains
– E-Collars (also known as shock collars or stim collars)
– Citronella collars


Inclement Weather

In case of inclement weather conditions or any unforeseen emergencies that may lead to  cancellation on Where Sit Happens’ behalf, we will contact participants as soon as possible. A makeup session will be scheduled.


Payment Policies

Where Sit Happens accepts credit card and Venmo payments. Payment is due at the time of booking. We cannot guarantee your selected time until payment has been received.

Where Sit Happens maintains the ability to refuse services if card fails, account is not paid up to date or if needed health information is missing or has not been provided.

Pricing is subject to change without notice if not currently on a subscription. Per CT state law, dog training services are subject to sales tax.


Cancellations

Cancellations provided with less than 24 hours notice may not be refunded or credited to the client account.


Photography and Video

Where Sit Happens may take photo or video during class or sessions to be used for instructional and marketing purposes including, but not limited to, one-on-one sessions, group classes, webinars, social media, print materials and in-person presentations.

Class participants grant the absolute right and permission to copyright, use, re-use, publish, and republish videos, photographic portraits or pictures of me (signature below), and /or my pets, and/or my children, including those under 18 years of age, taken during animal behavior consultations, training sessions, classes, and in relation to other animal-behavior contexts.

The images may be included in whole or in part without restriction as to changes and the images may be exhibited with my own name or a fictitious name. The photos and videos may be used for advertising, marketing, educational, trade, or any other purposes whatsoever.


Disclosure of Aggression and Bite History

Dogs showing signs of reactivity or aggression (barking, lunging, biting, etc.) towards other dogs or humans will first be evaluated. As per the evaluation, they may be required to attend private sessions before being allowed into group classes.

If aggression toward people or dogs does occur during class, WSH reserves the right, in their sole discretion to immediately remove your dog from the class for everyone’s safety. Credit for unused sessions shall be applied to private training, unless it is determined by Sit Happens, that continued training would present a risk to trainer, Sit Happens employees or others. After one-on-one work, dogs may be able to safely join group classes at the discretion of Sit Happens.

To keep our members and trainers safe, we require the full disclosure of any bite history, attempted bites and similar incidents or hazardous tendencies of your pet prior to enrollment.

Any harm caused by aggressive behavior will be the dog owner’s responsibility.  Dog owner agrees to indemnify and hold Sit Happens harmless against and from any and all claims, damages, costs and expenses, arising from dog owner failing to disclose any relevant history or from any act or negligence on behalf of dog owner.


Disclaimer of Guarantee

Dog owner understands that Sit Happens will make all efforts to achieve the desired results regarding your dog.  There may be certain “homework” and training outside of Sit Happens instruction that will be the responsibility of dog owner.  Sit Happens can make no guarantee of dog’s behavior or progress of desired behavior.

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