Fearless Tails Training & Enrichment Centre & Tails Down the Aisle
Thank you for your interest in our pet services!  Please let us know what you're interested in and we will respond within 2 business days.

SERVICE LIST 

Pet Sitting / Overnight Care Packages:  When we take care of your pets, they have so much fun they won't even mind that you're away from them. Our pet sitting packages give you peace of mind that your 4 legged family members are taken care of, whether you're visiting the county, gone for the day, or away on a vacation.  Visit our Pet Sitting Services Page for details, pricing and to inquire.  

Private Dog Walking $35, Prince Edward County Only
We have limited spots available for leashed dog walking in Wellington and Picton  areas.  Walks are 45 minutes long, with a certified professional trainer. We do not visit off leash parks, your dog's outing with us will be tailored to your dog's preferences -  which may include faster paced walking, a little fun low impact fitness conditioning or leisurely sniffing. We always reinforce manners and behaviours we like, so that your dog is practicing good manners.
During summer weather we may need to do shortened outdoor times with extended indoor activities (such as fitness, teaching tricks, and other fun) during extreme heat. Not currently available on weekends. 

Mini Mighty Mondays  - Small Dog Play & Learn, $49, Prince Edward County Only
Your small dog might be small, but they still deserve to have a mighty good time! We provide a safe and fun socialization experience
for dogs under 18lbs, with play groups separated by size, personality and play styles.  Supervised by certified professional trainers and daycare supervisor, our Play and Learn is a structured 4 hour day with socialization time, exploration, independent activities while reinforcing good manners and training, and important rest time.  It's the perfect way to meet your dog's needs while going about your busy day, by the time they get home they are ready to relax with you! An assessment is required to make sure your dog is a good fit for our play groups. Dogs that demonstrate behaviours that may be unsafe for them or other dogs may be asked to work on those behaviours with our trainer before being reassessed.   Pick up may be available from your home for an additional fee.

Play & Learn, $49.  Prince Edward County Only
We provide a safe and fun socialization experience for dogs with play groups separated by size, personality and play styles.  Supervised by certified professional trainers and daycare supervisor, our Play and Learn is a structured 4 hour day with socialization time, independent activities while reinforcing good manners and training, and important rest time.  It's the perfect way to meet your dog's needs while going about your busy day, by the time they get home they are ready to relax with you!   Dogs that demonstrate behaviours that may be unsafe for them or other dogs may be asked to work on those behaviours with our trainer before being reassessed.
Get on the waitlist!

All services include an emailed summary of how your pet did, along with a photo. 
Service hours between 9am - 5:30pm, subject to availability. 

Fearless Tails Pet Care Team members are professionally insured under Profur for Training and Pet Care, and hold current Pet First Aid certification. 

POLICIES & CANCELLATIONS


Training
No training is included in pet sitting services. Fearless Tails reserves the right to decline service based on a dog's behaviour, health or perceived risks to our team member's personal safety.

Pet Vaccinations
Dogs must be up to date on all require vaccinations. Proof of current vaccination will be required when completing new client intake forms.

Payment
We accept payments by credit card. Invoices must be paid in full prior to the start of services.

Long Weekend / Statutory Holidays - 30% surcharge.
Statutory holidays include: New Year’s Eve, New Year’s Day, Valentine’s Day, Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Eve, Christmas Day and Boxing Day. Holiday cancellations are non-refundable.

Cancellations, Early and Late Returns
  • Cancellations for walks received less than 24 hours in advance will be billed at 50% of the rate, unless for health reasons. 
  • Cancellations for pet sitting packages received less than 10 days in advance of the booking date, will result in a service fee to the customer of 50% of the total booked service value.
  • Early returns (you return home early with less than 10 Days notice): No Refund
  • Late returns for pet sitting hourly or overnight services is billed at $10 per 15 minute interval.

Refunds
Refunds are granted at the sole discretion of Fearless Tails in the case of a true emergency or health constraint.

Client Updates
We will provide you with updates on how your pet is doing a minimum of once per visit by email.

Parking
Parking must be provided, parking fees are the client's responsibility and charged at cost.

Key Policy
Keys must be picked up during initial consultation, if they can't be picked up at this time a key charge of $15 to pick up and/or drop off the keys is applied. If keys are kept on file for future services no fee is applied. Due to insurance regulations, we cannot leave keys behind in a property or a mailbox. When we are not en route to, or at your home, your keys are kept in lock box at Fearless Tails Training Academy.

Seasonal Weather Considerations
We reserve the right to adjust our services based on weather. In the summer and winter outdoor time may be adjusted for the welfare of your dog or our team members. 
In the winter, clients are responsible for making sure that their walkways, driveways and sidewalks are cleared so that we can safely access your home and enter and exit with your dog.  Slippery or Icy conditions may delay or shorten your service time.  If your pathways are unsafe for us to pass, we will notify you so that you may have it addressed before your next service date. 

Minimum Visit Requirements
Minimum of three visits for every 24 hours a dog is in our care. It is our policy that we do not leave a dog unattended for more than 6 hours while in our care.

Number of pets in household
Please contact us regarding additional pets and services before your service date.

Pet Transportation
If required to wait, charge of $20 for every 30 minutes is applied. If required for visits, parking fees are the client’s responsibility, charged at cost.

Service Area
Travel Fees may apply, outside our core service area of Prince Edward County.